Thursday, 2 February 2017

Microwave Feature: Foodservice Equipment Journal February 2017

MICROWAVES FEATURE 
FOODSERVICE EQUIPMENT JOURNAL – FEBRUARY 2017

Please attribute any comments to Ray Hall, Managing Director, R H Hall

Some operators often make the mistake of using domestic models. What is the single biggest factor that sets a commercial microwave apart from a domestic model?
Domestic microwaves simply aren’t built for the rigours of a professional kitchen. The build quality and components used are of a much higher quality and heavier duty in a commercial machine – designed to withstand very frequent use.

I am a foodservice operator that uses my microwave dozens of times a day, every day of the week. How long can I expect it to last?
With annual servicing in place and by buying a recognised quality brand, there is absolutely no reason why your commercial microwave oven shouldn’t last between 3-5 years and even more, dependent on site and on how the oven is cared for! Regular cleaning and servicing are key to ensure users get the maximum lifespan from their microwave.

Is there a correlation between the power and internal capacity of a microwave? (e.g. if I want a microwave that holds larger portion sizes, does it require more power to do so?)
Most microwaves have a fairly standard sized cavity, regardless of the power output. However, there are some machines on the market that are designed to take multiple or large portions for batch output – all of which start with a minimum power output of 1800W.

What factors determine the power ratings that come with microwaves and can this be distinctly categorised into ‘low’, ‘medium’ and ‘heavy’ duty?
Any machine with an output of 1000W to 1200W will typically be classed as low or medium duty - The build quality and components of the machine will determine which of these categories it falls into. These machines are typically used for simple reheating tasks and may have a shorter lifespan than other models. Anything from 1500W upwards is likely to need to withstand heavier usage – and therefore operators should always be looking for a machine that fits in to the Heavy Duty or even Extra Heavy Duty categories. However, operators should not assume that the power of microwave they choose is a testament of its duty rating – the components and build quality have a huge impact on this. Avoid cheap imported models and always check the warranty – a truly heavy duty machine with a high output should come with at least 3 Years On Site Warranty.

Is a 1000W microwave likely to be less rugged or durable than a 1900 watt model? Or is the difference in rating purely a question of power and speed?
See above.

What’s more important when choosing the right model for my business: How frequently I intend to use it? How much food I want to cook at once? How quickly do I want it to work?
When choosing the microwave for your operation, all of these factors really need to be considered to make an informed decision. To choose the right kind of microwave, consumers should look at their menu offering and decide what tasks the microwave oven should undertake. It is very important to choose the correct microwave oven wattage. You need to select an oven with sufficient power, but just as importantly, do not over specify. If too low, frustrations can be caused by delays, and if too high, it will be difficult for the user to judge the timing of small portions. Whilst it is common for caterers to choose speed (the higher the output the faster reheat times), it is also very important to understand that for some food products too much speed will destroy smaller portions of food or the delicate and sugary types of products.

It’s been stated that the main feature that operators should pay closest attention to when buying a microwave is the number of magnetrons it has. Is that true or false?
Traditionally, higher power machines have more than 1 magnetron to ensure even heat. However, as technology has evolved manufacturers are finding more innovative ways to enhance heat distribution. Recently launched, the Maestrowave MW10 is a 1000W machine aimed at smaller operators looking for speed with a reliable reputation. The unique microwave distribution method and cavity ensure perfect cooking, backed up by an unprecedented 3 Year Warranty on the Magnetron – the heart of the machine!

Microwaves can get dirty very quickly. How important is it to make sure my microwave has a removable oven cavity liner?
When using your microwave on a regular basis, one thing that shouldn’t be overlooked for getting the best from a microwave is regular cleaning - keep the oven’s cavity and inner door clean of food spillage/deposits at all times. This will avoid cavity burn ups and prolong the life of its heart “The Magnetron”. This measure will also help the consistency and speed of reheat/ cook times. You could purchase the Microsave Cavity Protection System which is a unique and simple cavity liner manufactured from high quality TPX resin - which is safer to use, easier to clean and provides long term financial benefits. This invaluable add on is designed to work with the Sharp Commercial Microwave range and every Sharp sold with the Microsave CPS comes with a lifetime warranty on the cavity.

Some microwaves come with manual dial controls and others with programmable touch controls. What are the pros and cons of each?
Models with manual controls are incredibly straight forward to use and offer an out of the box solution for unskilled kitchen staff. However, these models can sometimes lack the advanced features that have become available in recent years. A touchpad, programmable model may seem daunting at first glance, but provided this is set up correctly from the start it can actually be the most straight forward option.

For more information, please visit:
Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Thursday, 12 January 2017

Lockharts Conference 2017


Lockhart's Conference 2017

R H Hall will be attending the Lockharts Conference at Celtic Manor, Newport on the 20th January 2017. Make sure you come and visit our stand to find out more about our key brand catering equipment and be in with the chance of winner a Sharp Speaker.

Follow us on Twitter @RHHallCatering to keep up to date with the latest news!


Press Information Contact: Emma Smith-  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Friday, 6 January 2017

Catering Equipment: SLTN January 2017

CATERING EQUIPMENT FEATURE
SLTN - 19TH JANUARY 2017

Please attributes any quotes to Kris Brearley, Sales Director, R H Hall

What would you consider to be kitchen equipment staples?
Requirements can vary dependent on the size of kitchen and throughput of the operation – but as a minimum sites should consider an oven and microwave to ensure that all baking and reheating tasks are met. Add to this an induction hob for further instant heat and also consider complementary pieces such as Panini Grills, Rice Cookers and Soup Kettles – which can all be essential, depending on menu offering and of course space/budget restrictions. Where space is particularly tight, microwaves can offer an affordable and versatile solution, allowing for a quick and easy food offering. Microwaves are able to reheat a vast range of foods at speed and will enhance any kitchen. The Sharp range start from medium duty 1000W machines at entry level, ranging up to Extra Heavy Duty 1900W models for high output users. A choice of manual or programmable controls provide a solution for all requirements. Also worth considering is a combination microwave, which uses convection and grill functions to enhance the speed offering of a microwave. Capable of providing a ‘kitchen in a box’, the versatility of these machines allows caterers to do much more than reheat food – even pastry products can be cooked with great results. The Maestrowave Combi Chef 7 provides an 1150W microwave with 1800W grill and convection oven, which can be used in a variety of combinations to achieve the desired result. A video explaining the features and benefits of combination cooking and the Combi Chef 7 can be seen on our website – www.rhhall.com

What impact can the right equipment have on the running of a commercial kitchen?
Regardless of size or duty, sturdy manufacture is a ‘must’ and therefore you should choose a well-known brand - anything else won’t perform or last. Many cheaper imports are flooding into the UK and it can be tempting to go down this route, but unknowingly to many, a lot of this equipment doesn’t have any product conformity standards and the back-up of a full warranty. Choose a leading brand with an established reputation for good quality, durability and reliability. These brands usually build in great operational features too, which should always be considered. Equipment that is multi-functional and versatile is ideal and where space is at a premium, units with a small footprint can help save valuable space – as can those that can stack, one on top of the other. Look at the running costs of the equipment available, savings can be made by selecting an energy efficient item. 13 amp plug in options will be cheap to run and versatile. Induction Hobs also offer a very energy efficient option, as no heat is lost when cooking.

Finally, how important is the quality of equipment for a kitchen which is used heavily on a daily basis? Is it worth investing more money in a quality product which has more longevity? What impact can a regular cleaning and maintenance schedule have on kitchen equipment?
Always choose a leading brand with an established reputation for good quality and longevity. The warranty offering available is usually a good indication of the quality of product being purchased. Many manufacturers are now offering warranties of 3 years or longer on their equipment. 2 best selling microwaves, the Sharp R21AT and Maestrowave MW10 have both recently increased their standard 1 year Parts & Labour Warranty to include 3 year cover on the magnetron – the heart of the machine! Regular cleaning and maintenance is essential to keep any kitchen equipment working at its best. Any faults that develop as a result of poor maintenance are often chargeable – and further costs to the business can be caused as a result of un-necessary down-time. Our team of experts are able to provide manufacturer maintenance recommendations and advise on how to get the best out of your kitchen equipment. Our food solutions team are even able to offer full on-site training for larger operations, or sites that require multi-user training.

For more details, please visit www.rhhall.com or www.maestrowave.com



Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400
R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Wednesday, 4 January 2017

Microwave Masters, 2017 CESA Catering Equipment 2017

2017 CESA CATERING EQUIPMENT GUIDE
MICROWAVES & ACCELERATED COOKING

Please attribute any quotes from this information to Ray Hall, Managing Director, R H Hall

Microwave Masters

R H Hall have been dominating the microwave oven market for almost 40 years, building an extensive knowledge of this kitchen essential and supplying more Commercial Microwaves per annum than any other UK distributor - both off the shelf and individually tailored, bespoke solutions. The company is well-established, highly regarded and reliable – with experienced in house Sales, Customer Service and Technical teams. The UK’s largest, most knowledgeable and innovative microwave oven supplier – R H Hall stock only models from leading commercial brands – such as Sharp, the UK’s no. 1 and Maestrowave– with relationships dating back as far 1983!

Microwaves are an essential part of any commercial kitchen and the latest technology means today’s machines are sophisticated and easy to use – producing excellent results in a fraction of the time it takes conventional methods. The versatility of microwaves is often hugely underestimated. From simple, efficient microwave only, to fully automated meal solutions, R H Hall can offer the latest, most versatile products – as well as independent, unbiased advice on the best machine to suit the needs of any operator, the crucial features to look for and those to avoid!

Recently launched, the Maestrowave MW10 is a 1000W machine aimed at smaller operators looking for speed with a reliable reputation. The unique microwave distribution and cavity ensure perfect cooking, backed up by an unprecedented 3 Year Warranty on the Magnetron – the heart of the machine! For larger operators, or those requiring more than just speed, the Maestrowave range also includes combination microwaves such as the award winning Maestrowave Combi Chef 7. This high speed oven is packed with features including Menu Creator 2.0™ software and produces outstanding results at the touch of a button. A total of 11 combination modes, with up to 99 pre-programmable menus ensures consistency. Menu Creator 2.0™ is incredibly easy to use, but full support is available via the Food Solutions team, who can offer menu development services. A video showing the features & benefits of this innovative product is available at www.rhhall.com

The range of market leading Sharp microwaves has been exclusively available from R H Hall for over 20 years, backed up by the support of their nationwide dealer network – offering machines from 1000W up to high power 1900W, catering for all foodservice applications. Designed with total flexibility and versatility in mind, all machines have in-built features to help save time and energy. This trusted range is backed up by excellent warranty offerings on every model, with a full 3 Year On Site Warranty on their extra heavy duty models – plus, 2016 saw the launch of the best ever warranty seen on the R21AT Medium Duty model, with 3 year cover on the magnetron. The Sharp range is the choice of many of the UK’s Leading Operators, find out how you can join them!
Leading brands are always looking to develop functionality in response to the needs of many consumers. The Maestrowave iWave® system is a prime example of this. Using the latest microwave technology, the system provides a unique, fully encrypted, bar coded meal solution which is suitable for a number of applications including hospital ward service, vending outlets and more. The product is a world first, and available exclusively through R H Hall.
Another example of innovation in the accelerated cooking market is the Electrolux HSG High Speed Grill, for which R H Hall offer the complete service – including demonstrations, menu development, installation and training. This unique product uses microwave technology, infrared radiation and traditional contact plates to produce high quality toasted sandwiches in less than 1 minute. Perfect for anywhere wanting great results, fast!
Innovation is at the forefront of R H Hall and today’s demanding market - R H Hall work with many of the UK’s leading foodservice chain operators to produce bespoke solutions, offering optimum results. R H Hall can also provide much more than just the microwave solution – regularly working with food suppliers or chefs on menu creations at our 3000 sq. ft. development kitchen, creating and adapting menu’s with optimum timings and utilising the preset programmes available.

Consulting and advising customers or food companies on how to get the best results from microwave cooking and regeneration is an intrinsic part of the service that R H Hall offer. Historically there has been some negativity to microwave cooking and by educating operators on the full potential of their equipment, this should be eliminated. R H Hall can demonstrate how tweaking conventional techniques can lead to great results in a fraction of the time it would take with other methods, allowing operators to expand their menu’s and diversity of dishes.
Taking things a step further, R H Hall can access their 15,000 sq. ft. fabrications division to produce bespoke items such as branded microwave housing units for vending or self service, increasing customer visibility and ease of use. A complete service – from design to implementation – is available. The Total Foodservice Solution!

R H Hall operate through a national network of 1,400+ approved dealers, along with our dedicated National Account and Food Solutions divisions, ensuring we always have the right person on hand to deal with any enquiry! So for all your Microwave oven and foodservice equipment needs you only need one number – 01296 663400! You can also email us sales@rhhall.com or visit our websites www.rhhall.com & www.maestrowave.com

Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Tuesday, 13 December 2016

Foodservice Equipment of the Year 2016!

  FEJ FOODSERVICE EQUIPMENT OF THE YEAR 2016!

The New Covent Garden Soup Server is a unique soup dispensing system that allows 100% natural soup to be served with minimum effort and guaranteed results, allowing operators to get soup on the menu 365 days a year.
It can hold soup for up to 12 hours, setting it apart as the only soup serve system offering this totally closed technology.
The plug-and-play device is operated by touchscreen and includes automatic portion control, monitoring and reporting services, while a self-cleaning function means foodservice safety standards and compliance are easily met. 

WINNER OF THE INNOVATIONS CATEGORY!
Read more...  


Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Thursday, 1 December 2016

Ovens Educatering - December 2016

Ovens Feature
Educatering December 2016

Please attribute any quotes on this information to Ray Hall, Managing Director, R H Hall

What are the key considerations of buying a new oven?
Operators should consider their equipment needs in line with current and future menu requirements, numbers and times/peaks in service – for example, it maybe that two smaller, versatile ovens that can adapt to changing service needs are better than investing in one large unit or that for example, one larger bake-off oven could cover a breakfast offering by itself and then bake-off products, such as baguettes, ready to be filled for the lunch service.
Space and installation aspects are also key considerations. Consider the footprint of some ovens in comparison to their potential output and whether products can be stacked, one on top of the other. Chefs can easily switch between one or two ovens depending on demand, which will give them great flexibility and potentially added profits when operating to full capacity, off-setting initial outlays. Alternatively a secondary smaller back-up oven such as the Smeg ALFA43UK could be installed to help cater for peaks – or a microwave added for speed. There are a huge range of options to suit and fulfil all needs, whilst remaining cost effective.

Do school caterers use their oven to their full potential?
Any catering operation can be guilty of not understanding the full potential of the equipment available to them. To help make the right choice, operators must be clear on the intended use of their oven. Look at the volume of throughput, the types of dishes/menu available, variations in service time, staffing skills and find out about the latest features and operational functions before they invest. Training is also essential to ensure that all staff are fully aware of the functions of the equipment.

What is the one essential piece of oven kit that schools should invest in?
An oven is a vital piece of equipment in any kitchen, whether it is part of a cooking range or a stand-alone model, it has to be a versatile and flexible workhorse able to make light work of the most demanding and varied dishes and be able to respond to the ongoing changing demands that come with any professional commercial kitchen. School kitchens need to have a varied and attractive food offering and an oven that can ‘multi task’ in response to that will be a good investment.
The Smeg ALFA Range of bake-off ovens provides an innovative and versatile solution. Savouries, breads and morning goods including the most delicate of products, like croissants, can be cooked to perfection, but what a lot of people don’t realise is that the equipment’s flexibility expands way beyond that – in fact, there is relatively little that these ovens can’t cook! Another big plus is that they look good enough to be sited ‘front of house’ with the aroma of freshly baking food, helping to maximise sales.


Is it better to stick to one brand of oven throughout a kitchen or can caterers have a combination of brands?
The brand of oven used in a kitchen is really down to the preference of a chef and can be influenced by many factors – usually good (or equally bad!) previous experiences. If the caterer has no prior experience of ovens, then always carefully consider the equipment on offer and look for sturdy, commercial manufacture is a must, anything less won’t perform or last! Choose a leading brand with an established reputation – don’t be tempted to go down the cheap import route. Also consider the availability of spare parts and after sales service, plus what length of warranty is available.

What are the latest oven technologies?
Manufacturers are always looking for new ways to improve cooking performance – features such as twin reversing fans on many of the Smeg ALFA models ensure even cooking temperatures and impressive results, time and time again. Whilst preset controls are not a new technology, things are continually being improved to provide ease of use and menu programmes offer a solution where consistency is key.
Energy efficiency is fast becoming a key factor in many purchases. Many ovens will need hard wiring to a certain kW rating, but unique to Smeg is an adjustable kW rating on larger units. Operators can easily adjust the machine from 3kW to 8.3kW, dependent on the power supply available and the output required. Some units remain operational from a simple 13 amp plug, making the unit easy to install and keeping energy costs low
Website for further information:
For more information, please visit www.rhhall.com

Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

Ovens & Combi: Garden Centre Catering Winter 2016

OVENS & COMBIS FEATURE
GARDEN CENTRE CATERING – WINTER 2016

Please attribute all quotes to Kris Brearley, Sales Director, R H Hall

What types of oven are available?
There are many choices available on the equipment market for ovens and the unit chosen often comes down to personal preference as well as space and budget restrictions. Whatever the preference, it has to be a versatile and flexible workhorse able to make light work of the most demanding dishes and be able to respond to the on-going changing demands that come with any professional commercial kitchen. Most operations want to offer a varied and attractive food offering and so without a doubt an oven that can ‘multi task’ in response to that will be a good investment.

To help make the right choice, caterers must be clear on the intended use: the volume of throughput; the types of dishes/menu available; variations in service time; staffing skills and find out about the latest features and operational functions before they invest.
Options range from large combination steamers, through bake off ovens and combination microwaves, to simple but essential microwave only.

The Maestrowave Combi Chef 7 is able to operate in a variety and combination of cook modes making it the most flexible, efficient and easy to use oven yet! It can bake, roast, grill, steam, defrost, regenerate, microwave, boil or simply keep food warm - this is the oven that can do it all. This high speed oven features Menu Creator 2.0™ software. Packed with features, the oven will produce the best results at the simple touch of a button – a total combination of 11 cooking modes can be used to achieve top quality results. Up to 99 menus can be pre-programmed to ensure consistency time after time. But don’t be daunted, the Menu Creator 2.0™ is extremely easy to use; however, if required, full technical support is available from RH Hall. There is a web video available on line which demonstrates the benefits of combination Microwave ovens - visit www.rhhall.com and follow the link on the home page.

What should caterers consider before buying new equipment?
Operators should consider their equipment needs in line with current and future menu requirements, numbers and times/peaks in service – for example, it maybe that two smaller, versatile ovens that can adapt to changing service needs are better than investing in one large unit or that for example, one larger bake-off oven could cover a breakfast offering by itself and then bake-off products, such as baguettes, ready to be filled for the lunch service.
Space and installation aspects are also key considerations. Consider the footprint of some ovens in comparison to their potential output and whether products can be stacked, one on top of the other. Chefs can easily switch between one or two ovens depending on demand, which will give them great flexibility and potentially added profits when operating to full capacity, off-setting initial outlays. Alternatively a secondary smaller back-up oven such as the Smeg ALFA43UK could be installed to help cater for peaks – or a microwave added for speed. There are a huge range of options to suit and fulfil all needs, whilst remaining cost effective.

Are their certain types or models that use less energy than others?
Many larger models, particularly combination steamers, require a hard wired supply – with gas as an option where available. However, many smaller countertop units can operate from a 13 amp plug, which keeps energy costs low and offers easy movement of the unit if needed. The Smeg range includes a unique kW switch selector, allowing the user to run from 13amp, single or 3 phase hardwired, depending on the facilities on site.

On some menus, the style of cooking and oven type is made public, but does the name or brand of the oven being used matter to a venue’s customers?
Most customers will not specifically be aware of the leading foodservice brands, although the popularity of programmes featuring professional kitchens and equipment may create interest.
The most important factor to a customer however, is the final result! Users must therefore carefully consider the product/brand they choose to ensure the right results and reliability. Sturdy, commercial manufacture is a must, anything less won’t perform or last! Choose a leading brand with an established reputation – they shouldn’t be tempted to go down the cheap import route. Also consider the availability of spare parts and after sales service, plus what length of warranty is available.

Is there training required on how to operate the oven units?
Understanding is still the key to success with any cooking. To maximise usage of an oven effectively, I think it is paramount that all caterers are educated as to the full potential of their unit. With basic training some units are able to be easily operated by any user. Features such as pre-programmable touchpads or menu development software, create an easy solution for consistent results.
We recommend that the correct training of staff on how to use and look after the equipment in the first instance will definitely help the life span of any equipment. In addition, simple regular low cost maintenance and cleaning will keep it in peak health and condition.
At RH Hall we train our distributors to be able to offer the best advice and training to the end user. Such advice as to when and how to clean the oven, service interval recommendations and the best use of the oven are just part of the training given to customers. We also have an extensive facility at our HQ fitted out with all the very latest equipment so clients and distributors can see and operate a number of microwaves in addition to a very wide range of kitchen equipment.

If you could offer one tip when deciding on a new oven unit, what would it be?
First and foremost you should look at choosing from a recognised brand – the major manufacturers are often the most innovative and have developed machines with intelligent features that are time/labour saving and energy efficient too. So, choose a leading brand with an established reputation – don’t be tempted to go down the cheap import route.
For more information, please visit www.rhhall.com

Press Information Contact: Emma Smith -  emma.smith@rhhall.com - 01296 663400

R H Hall, Hallco House, Beacon Court, Pitstone Green Business Park, Pitstone, Beds, LU7 9GY
T: 01296 663400 F: 01296 663401 E: sales@rhhall.com W: www.rhhall.com

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